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Free emergency guidance
Answer a few short questions. You will get an action list, an evidence checklist, and the right people to contact — based on what you tell us. Nothing you enter is saved or sent anywhere.
If anyone is in immediate danger, call 911 first.
Step 1 of 5 — What happened
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Answer each question — “I do not know” is always fine.
In Ontario, an eviction generally follows a formal process: the landlord gives the tenant an official notice, applies to the Landlord and Tenant Board (LTB), and the LTB holds a hearing and may issue an eviction order. Only the Court Enforcement Office — often called the sheriff — can enforce an LTB eviction order and require a tenant to leave.
Landlords generally cannot change the locks on an occupied rental unit, or bar a tenant from their home, without that process. If your locks were changed and no sheriff was involved, the lockout may be unlawful — but only the LTB or a court can decide that, and the details of your situation matter. A community legal clinic can review what happened, usually for free.
Exceptions and special cases exist — for example, situations involving shared kitchens or bathrooms with the owner, or certain types of housing, may be treated differently. If you are not sure whether tenancy law covers your living situation, say so when you contact a legal clinic. Deadlines and exceptions may apply.
This is legal information, not legal advice. RTO Pro is not a law firm. Deadlines and exceptions may apply to your situation — a qualified legal professional should confirm anything important before you rely on it.